How Your Restore The Day Membership Subscription Works

How Your Restore The Day Membership Subscription Works

Your Solutions Specialist team is here to make life easier by taking everyday tasks off your plate—from booking travel and finding the perfect gift to planning celebrations, coordinating home and auto services, and supporting your family’s needs.

No request is too big or too small. If it’s legal, ethical, and possible, we’ll do everything we can to make it happen!

Submitting a Request

Select Make a request from the home page, tell us what you need in your own words, and include any helpful details (dates, budget, addresses, preferences). The more you share, the faster we can get started on your request. 

What Happens Next

One of our Solutions Specialists will review your request, confirm any necessary details, and get to work. 

We'll keep you updated by email and/or phone, based on your preferred contact method. You can also check the status of your request at any time by selecting “Track Requests” in your member experience portal (what did we decide to call this for customer facing?).

If we need additional information or clarification based on your request — such as a decision, approval, or payment - we'll reach out directly.

Response Time

It is our goal to have an initial response to your request in less than 2 hours during our daytime operations (8am-5pm eastern). 

Have a time-sensitive request? Simply mark it as Urgent when submitting, and we will prioritize it accordingly.

Private by Default

Your privacy matters to us. Your requests and personal information are handled confidentially and used only to provide your Restore the Day VIP services and complete your requests. Discretion is our middle name.

For more information, please review our Privacy and Confidentiality Policy.