Using Your Secure Payment Upload Link

Using Your Secure Payment Upload Link 

When one of your requests involves a purchase—such as a flight, gift, groceries, tickets, or another product or service—we’ll provide a secure payment link to collect your credit card information safely.

This article explains what the secure payment link is, how to use it, and how we help protect your information.

What is a Secure Payment Link?

A secure payment link allows you to provide your credit card information through an encrypted process rather than including your card details directly in an email, text, chat, or phone conversation.

Your Solutions Specialist may send the secure link to you by email, but you’ll enter your credit card information only through the secure page the link takes you to.

When Will I Receive the Link?

If we need credit card information to complete your request, your Solutions Specialist will send you a secure payment link.

Once your card information has been securely submitted, it can be kept on file for future purchases so you don’t have to provide your full credit card information each time.

For your protection, your CVV is not stored and must be securely provided each time you authorize a purchase.

How to Use the Secure Payment Link

1. Open the secure link provided by your Solutions Specialist.

2. Enter the requested credit card information on the secure page.

3. Review your information for accuracy.

4. Submit the form securely.

Once your information has been received, your Solutions Specialist can continue working on your request and will contact you when authorization is needed to complete the purchase.

How We Keep Your Information Secure

Your credit card information is submitted through a secure, encrypted process and is not stored within your request.

We will never ask you to send your full credit card number, CVV, PIN, or password directly in an email, text, or chat.

Remember: An email from Restore the Day may contain a secure link for you to provide payment information. We will not ask you to reply to that email with your credit card details.

Need Help?

If you didn’t receive your secure payment link, are having trouble accessing it, or have a question about a purchase, simply reply to your existing request or submit a new request through your member portal. Your Solutions Specialist will be happy to help.